All About Resume
- Experience
Business Data Analyst
Guru Consulting · Full-time | Feb 2025 - Present · 2 mos
• Collect, cleanse, and analyze structured and unstructured healthcare data from diverse sources to generate insights. Explore patient data, medical records, and AI insights for trends, patterns, and connections. Improve AI model accuracy using descriptive, diagnostic, and predictive analytics. Use SQL, Python, or R for statistical modeling and data analysis.
• Create dynamic reports and dashboards using Tableau, Power BI, or Looker for business intelligence and reporting. Use data visualizations to explain complex results to non-technical stakeholders. Measure the benefits of AI-driven healthcare solutions on patient care, cost, and efficiency.
• Integrated AI and machine learning: Work with data scientists and engineers to train and validate models. Make that AI models are trained on good, relevant, and impartial data. Help create predictive analytics for disease detection, patient risk assessment, and healthcare resource optimization.
• Ensure GDPR, HIPAA, and other rules are followed for healthcare data management practices. Manage healthcare AI data integrity, security, and governance. Data integrity through validation, standardization, and compliance audits.
• Process Optimization & Strategic Recommendations: Identify and address healthcare process inefficiencies using data. Market and competitive study can reveal healthcare AI applications. Improve clinical decision-making, hospital operations, and patient engagement using insights.
• Collaborate with stakeholders and provide business-friendly recommendations based on complex data findings. Mediate between business, IT, and AI teams. Share insights in reports, presentations, and strategic discussions.
Business Analyst Support
Washington Glass Association · Full-time | Jun 2023 - Jan 2025
Perform cross-functionally to proactively identify, document, and assist in the development of processes and gaps to use root cause analysis to identify solutions to exceptions, errors, and process gaps
• Interpret complex data and effectively communicate findings to stakeholders and third parties
• Ensure business requirements and regulations are met and implemented in daily tasks and exception handling, designing, and maintaining a quality control process.
• Provide user support for applications through data visualization tools like Power BI, Tableau or Spotfireby.
• Communicate the upstream and downstream impact of each task, with an emphasis on making connections and seeing “the big picture”.
• Gather and analyze business requirements/performance for IVR systems.
• Design and optimize IVR workflows.
• Collaborate with cross-functional teams to implement enhancements.
• Conduct user acceptance testing (UAT) and analyze performance metrics.
• Conduct cost-benefit and efficiency analysis with emphasis on consistently improving processes.
• Post queries and investigate exceptions, guaranteeing all are posted in full and to appropriate accounts.
• Work closely with multiple vendors to identify and correct incentive fulfillment issues and other concerns.
• Review daily reports, identifying and actioning anomalies.
Executive Assistant
Unilever · Full-time | Sep 2021 - Feb 2022
Executive Assistant, Country Risk
Standard Chartered Bank · Full-time | Feb 2019 - Sep 2021
Administrative:
• Maintains appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel within Country, Region and Group level.
• Managing travel arrangements including visa and detailed travel itineraries.
• Maintaining the current filing and database system.
• Taking dictation and minutes and writing them up subsequently.
• Acting as the point of contact between the internal and external stakeholders.
• Assigning work to clerical staffs (office assistants and drivers) and following up on operations.
• Maintains and protects operations by keeping information confidential.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies through PO.
• Coordinate all kind of events (preparing gust list, venue, PR, food, logistics arrangements, presentation, billing).
Portfolio Work:
Prepare different category (monthly, quarterly, committee, regulatory and group) reports by which are named below:
Monthly (CMT) reports which includes macro-economic data comparison, this report is tabled on the monthly CMT meeting (alike board meetings).
Monthly (CNFRC) paper on “Pending Obligations Updates” on the obligations.
CDLC reports for BB submission to show the status of Top-20 borrows updates of Bank.
LRAS and MRMR reports on monthly basis which reflects Banks overall Risk Assessment standards.
CRMR report on quarterly basis to Bangladesh Bank as a part of regulatory requirements.
CRAM reporting template and submit it into the group portal which is Country Risk appetite mandate on Country positions.
Quarterly insurance report and update the database.
Executive Assistant to Country Managing Partner, PwC Bangladesh
PwC | Jan 2017 - Jan 2019
Provide assistance to execute primary business operation. Coordinating with the global network is the foremost focus in job role. Being a part of the management team responsibility of being #1 Firm methodology needs to be ensured in any circumstances.
Office Coordinator (L'Oreal Bangladesh )
L'Oréal | ov 2016 - Jan 2017
Responsibilities and achievements:
• Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests, vendors, and co-workers and including the ability to communicate effectively and remain calm and courteous under pressure
• Create Purchase Order/Purchase Requisition (PO/PR) and Goods Receive Notes (GRN) on SPEED BANGLA software and extract report from SAP.
• Maintain all documents regarding agreements, vendor enlistment, Audit report, Registration etc.
• Calendar Management of Director Bangladesh includes all his program booking & scheduling.
• Provide complex travel arrangements, becoming familiar with the specific, detailed needs of the Director and travel partners; creates consistent travel itinerary portfolios for reference and be available during travel times to quickly address any last minute changes or cancellations.
• Assist in generating daily Sales Report and compiling others monthly report
• Draft all kinds of communications materials provided to different organisations from Director’s Office.
• Organizing and coordinating all kinds foreign & Local conference & training through proper monitoring
• Coordinate all major events (including Zone visit, PR events, Team events etc.)
• Calendar Management of Director Bangladesh includes all his program booking & scheduling.
• Participate in competitive intelligence (purchase of competing products & press cutting)
• Implements administrative task relevant to office managements.
• Coordinate and follow-up advancement of projects through active participation.
Work alongside relevant networks to ensure smooth communication while respecting rules of discretion & confidentiality.
Executive Assistant
BRAC | Oct 2014 - Oct 2016
Responsibilities and achievements:
• Provide comprehensive support services to the Director that ensures a professional, responsive and effective experience with the organization as a whole.
• Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests, vendors, and co-workers and including the ability to communicate effectively and remain calm and courteous under pressure.
• Display engaging interpersonal skills including the ability to think and act strategically, provide sound judgment, and provide a positive and energetic attitude.
• Administer correspondence & manages all kinds of telephonic conversation, and prioritizes phone messages, emails and mail.
• Prepare Office memos, Office Orders and MoUs and develop draft agreements for the stake holders.
• Draft all kinds of communications materials provided to different organisations from Director’s Office.
• Develop and maintain a comprehensive contact databases on public relations.
• Provides assistance and support to the office principal in problem solving, management, and development and execution of stated goals and objectives.
• Ensure clear and consistent communication with the key stakeholders.
• Coordinate scheduling and logistics.
• Coordinate conference, trade shows, and press interviews.
• Provide complex travel arrangements, becoming familiar with the specific, detailed needs of the Director and travel partners; creates consistent travel itinerary portfolios for reference and be available during travel times to quickly address any last minute changes or cancellations.
• Maintains confidentiality and uses a high degree of discretion.
• Work in a professional and focused manner to schedule internal and external meetings.
• Take notes and distributes meeting minutes, agendas and meeting packages.
• Provide systematic and dependable follow up, as well as a high level of organization and preparedness.
Form Teacher (Science & Mathematics)
Grammer School Dhaka | Jan 2014 - Oct 2014
Responsibilities and achievements:
• Evaluate and grade students’ class work, assignments, and papers.
• Compile, administer, and grade examinations, or assign this work to others.
• Prepare and deliver lectures to undergraduate and/or graduate students on topics such as linear algebra, differential equations, and discrete mathematics.
• Prepare course materials such as syllabus, homework assignments, and handouts.
• Maintain student attendance records, grades, and other required records.
• Maintain regularly scheduled office hours in order to advise and assist students
Marketing Officer, Event Management.
Lycamobile Group | Feb 2010 - May 2011
Responsibilities and achievements:
• Preparing, planning and project managing the publication of all publicity material to maximise brand promotion.
• Creating marketing campaigns and working with the company’s external PR agency to see them executed.
• Creating and developing new innovative ways to communicate the company message to their existing customers.
• Contributing to the annual sales and marketing plan.
• Planning and project managing marketing events and evaluating their success.
• Evaluating the effectiveness of all marketing activity.
• Developing and implementing an internal marketing programme.
• Supporting the marketing manager in day to day marketing activities.
• Plan, develop and deliver campaigns as agreed within timescales.
My Certifications

Harvard Business School Online
Professional Business Analyst, Business AnalystProfessional Business Analyst,
Oct 2024 - Dec 2024
Grade: Completed

Washington University of Science and Technology (WUST)
Master of Science - MS, Information Technology
Mar 2022 - Dec 2023
Grade: 3.75

East West University
East West University Master of Business Administration (M.B.A.), HRM
2015 - 2016
Grade: 3.75
Heriot Watt University
Bachelor’s Degree, Accounting and Business/Management
2010 - 2014
Grade: CGPA - 3.5
Scottish Qualification Authority
Higher Diploma in Accounting, Accounting and Business/ManagementHigher
Jan 2012 - Oct 2013Jan 2012 - Oct 2013
Bangladesh Institute of Management Studies (BiMS)
Post Graduation Diploma (PGD), Human Resources Management and Services
2014 - 2015

Project Management Professional (PMP)®
Project Management InstituteProject Management Institute
Issued Feb 2025 · Expires Feb 2028

Certification of Attendance and Presentation [International Conference on Machine Learning and Cybernetics]
World Academy of Science, Engineering and TechnologyWorld Academy of Science, Engineering and Technology
Issued Dec 2024

AWS Certified Machine Learning – Specialty
Amazon Web Services (AWS)Amazon Web Services (AWS)
Issued Nov 2024 · Expires Nov 2027

Certified Agricultural Irrigation Specialist (CAIS)
United States Artificial Intelligence Institute
Issued Nov 2024 · Expires Nov 2027

PMI Professional in Business Analysis (PMI-PBA)®
Project Management Institute
Issued Nov 2024 · Expires Nov 2027

Certification in Business Data Analytics
IIBAIIBA
Issued Oct 2024 · Expires Oct 2025

Generative AI Overview for Project Managers
Project Management Institute
Issued Oct 2024

Project Management Institute (PMI) Membership -2024
Project Management Institute
Issued Oct 2024

Talking to AI: Prompt Engineering for Project Managers
Project Management Institute
Issued Oct 2024

Business Analyst and Project Manager Collaboration
LinkedIn Learning
Issued Oct 2024

Certificate of Membership
American Society of Administrative Professionals
Issued Sep 2024

Certified Business Analysis Professional (CBAP)
IIBAIIBA
Issued Sep 2024 · Expires Sep 2027

Certified Associate Business Analyst (CABA)
IAAP - International Association of Accessibility Professionals
Issued Jun 2024

Business Analysts with Agile Scrum
PeopleNTech Institute of IT
Issued Oct 2023 · Expired Mar 2024
